RETURNS & EXCHANGES
ORBIT Modular Gear & Carry Goods will gladly accept any exchange if there's in any case, you're unhappy with the items you got. We ask no question, we will gave you the new one without any cost.
Please note that all orders are final; cancelling and refund request is different with exchange and for that we will only able to refund the goods amount exclude shipping and paypal fee is customer responsibilities.
How to Attempt Exchange
- You may exchange any item if you are not satisfied with the color or fit. Returns or exchanges can also be made for any item with a defect.
- Please contact us about any returns or exchanges within 3 days of receiving your item.
- Returned and exchanged items must be in new condition, unworn/unused, with the original packaging and tags attached.
- All SALE or SPECIAL OFFER including EARLY BIRD items are final and will not be eligible for returns or exchanges.
- All returns and exchanges must be approved beforehand. To request a Return Authorization, please contact email@example.com. Once we have approved your return, we will provide further instructions. After your return is processed, you will be issued an online gift card for the retail price of the item. Items shipped to us without a return authorization will be shipped back to you - please help us help you!
- We strongly advise using a trackable shipping service for any exchange item being returned to the ORBIT Modular Gear & Carry Goods HQ. ORBIT Modular Gear & Carry Goods cannot assume responsibility for reimbursement or compensation for packages lost in transit without proof of delivery to ORBIT Modular Gear & Carry Goods.